Effective date: December 5, 2018

Thank you for visiting this website (this “Site”), which is operated by Strategic America of West Des Moines, IA an independently owned and operated business.

Strategic America and All Solutions Heating & Cooling (collectively known as “Strategic America,” “we,” “us,” and “our” when pertaining to this Site only) understands that privacy is important to you. This privacy policy (“Policy”) describes the information we collect from or about you through the Site on which it is posted. It describes how we use and share that information and describes the steps we take to protect your privacy.

BY USING OR ACCESSING THE SITE, YOU SIGNIFY YOUR AGREEMENT TO BE BOUND BY OUR POLICY. IF YOU DO NOT AGREE TO THIS POLICY YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE.

Scope of This Policy

This Policy applies only to information collected through this Site. It does not apply to third-party websites or third-party mobile apps. It also does not apply to information collected through other channels, such as over the phone or in-person.

This Policy may be supplemented or amended from time-to-time by additional privacy notices (“Privacy Notices”), provided at the time we collect your information. For example, certain pages of our Site may contain Privacy Notices providing more details about the information we collect on those particular pages, why we need that information, and choices you may have about the ways we use that information. In other cases, specific Privacy Notices may be required to comply with the privacy laws of one of the countries, provinces, or states in which we do business.

What Information We Collect

We do not collect personal information about you unless you voluntarily submit that information to us, such as through our contact pages, by e-mail, telephone, online chat or registering an account with us or some other means. The personal information which you may provide to us may include your name, address, telephone number, e-mail address, and in rare instances, credit card information.

When you visit or use the Site, we may automatically collect certain non-personal, analytical information about you, such as the type of browser or device operating system you use, the domain name of the website from which you linked to us, the amount of time you spend on the Site and the pages on the Site that you view. We may also aggregate information collected from our users (such as the number of users in a particular region or having particular characteristics).

How We Use Your Information

We may send your personal information to other group companies, affiliates and third parties to help us process your personal information for the purposes set out in this policy. Generally, we use the information we collect through this Site in the following ways:

  • to provide the information, products and services you request;
  • to provide you with effective customer service;
  • to provide you with a personalized experience when you use this Site;
  • to contact you with information and notices related to your use of this Site;
  • to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
  • to invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
  • to improve the content, functionality and usability of this Site;
  • to better understand your needs and interests;
  • to improve our products and services;
  • to improve our marketing and promotional efforts;
  • to share with others as described in this policy;
  • for security, credit or fraud prevention purposes;
  • in accordance with your consent; and
  • for any other purpose identified in an applicable Privacy Notice, click-through agreement or other agreement between you and us.

How We Share Your Information

With Third-Party Vendors
We share information collected through this Site with third-party vendors who act for us or on our behalf. For example, we may use third-party vendors to design and operate this Site; to conduct surveys; and to help us with our promotional efforts. These third-party vendors may need information about you to perform their functions.

With Other Users of this Site
You may be able to submit User-Generated Content on or through this Site. In this Policy, “User-Generated Content” or “UGC” refers to any content that you post using the social networking or product review tools we make available to you and that does not constitute “Feedback” (as that term is defined in our Terms of Use). Any personal information contained in UGC can be read, collected, or used by others. In addition, we may use UGC you submit for advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the content for such purposes. Therefore, you should have no expectation of privacy with respect to UGC you submit on or through this Site.

With Third-Party Social Media Platforms
We may provide functionality on this Site that allows you to automatically post information about the actions you take on this Site to a third-party social media platform (such as Facebook or Twitter). If you choose to take advantage of this functionality, people with access to your profile on the third-party platform may be able to see the actions you have taken – for example, the items you have purchased. Thus, you should have no expectation of privacy in those actions. Further, if you choose to link your profile on this Site with an account on a third-party social media platform, we may share the information in your profile with that third-party platform.</